AU Sales and Client Coordinator | ZR_616_JOB
Job Overview:
We are seeking a highly organized and proactive Sales and Client Coordinator to join our team. This role involves managing client relationships, coordinating sales efforts, and ensuring smooth communication between clients, caregivers, referrers, and internal teams. The ideal candidate will be a dynamic communicator, detail-oriented, and able to multitask effectively.Job Description:
Client and Sales Communication
- Make and receive phone calls to maintain strong relationships with current clients, their caregivers, and referrers.
- Proactively reach out to potential new clients to generate business and expand the client base
- Maintain clear and professional communication with all stakeholders to ensure a high level of service
Diary and Scheduling Management:
- Manage and organize the team's diary to ensure all appointments, meetings, and client-related tasks are scheduled efficiently.
- Coordinate and confirm schedules with clients, caregivers, and referrers to ensure smooth service delivery
Record Keeping:
- Maintain up-to-date records of clients and referrers, ensuring all information is accurate and easily accessible.
- Update client files regularly to track progress, appointments, and any special requirements.
Team Collaboration:
- Liaise with teammates to ensure all client needs and sales initiatives are met effectively.
- Communicate important updates or changes to ensure everyone is aligned and informed.
- 2 years of relevant experience
- Strong communication skills (phone and email)
- Excellent organizational and time-management skills
- Experience using CRM software (HubSpot or similar)
- Familiarity with practice management software (Cliniko or similar booking systems)
- Proficiency in Google Workspace (Docs, Sheets, Gmail, Google Meet) or Microsoft Office/Teams
- Ability to multitask and prioritize effectively in a fast-paced environment
Permanent Work-from-home setup
Company-provided equipment
Secondary WiFi Modem
21 Leave Credits
100% conversion of UNUSED leave credits
HMO on Day 1
13th Month Pay
Grab Voucher every month
Birthday Gift
Loyalty Gift
Christmas Gift
Work-Life Balance
Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.
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