Easy Upselling/Retention Customer Service | Pioneer Team - with 10k Bonus!
Join our awesome team and get a 10k joining bonus!*
Retention specialists communicate with customers, members, or employees to increase loyalty retain businesses or services, and quickly devise solutions to problems. They primarily communicate directly with employees, customers, or members who have issues with the organization or company. They gather information about the complaint and begin devising solutions and support for ongoing organizational improvement efforts.
Roles & Responsibilities
- Work closely with the relevant internal stakeholders to drive success (i.e., Channel, BDRs, etc).
- Proactively prospect, identify, qualify, develop, and renew existing subscriptions.
- Execute sales strategy to drive upselling, retention for existing/expiring subscriptions
Qualifications:
- At least a graduate of Senior high school or High school old curriculum
- Must have good written and oral communications skills
- Should be willing to work onsite on a shifting in BGC, Taguig
Other info:
- Application Process: 1 Day hiring (Onsite Process depending on the availability of the hiring managers)
- Work set up: Onsite
- Schedule: Shifting
- Salary Range: Your current and expected salary as well as your interview with the hiring managers will be considered for the offer
*Terms and conditions apply
What's in it for you?
Our people enjoy some amazing perks, check out a few below:
- Competitive salary package
- Exciting employee engagement activities
- Stability (Continuously getting pioneer accounts)
- Learning sessions every week
- Fast career growth
- Accessible location
- HMO
- Leave credits/Leave conversions
- Night differential
- Uncapped annual appraisal
- 2 days off
And most importantly, you’ll be part of a growing company with dynamic and engaging team.
Interested? Here are ways to reach us:
- Please make sure to complete this application form: https://linktr.ee/iopexph
- Send a message to 09178246345 | 09178656287 (Yan & Krizia)
- Walk in and look for YAN & KRIZIA- our office located at 12th Floor SIX/NEO (previously Net Lima) 26th street 5th avenue BGC, Taguig
Employer questions
- What's your expected monthly basic salary?
- How many years' experience do you have as a customer service specialist?
- How many years' experience do you have as a Retention Specialist?
- How many years' experience do you have in the BPO industry?
- How many years' experience do you have as an Outbound Call Specialist?
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