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IT'S BACK!! We are still looking for 50 Candidates to fill in the seats for our Shaw site Level 2 position to start on December 2009! So hurry and Apply Now!!
Last hiring date for the Level 2 Tech is on Dec 1, 2009! Don't be left behind!
Earn up to 26k. Start ASAP. Be hired as a LEVEL 2 Agent!
(National Capital Reg - Mandaluyong City)
Responsibilities:
As a technical support representative, you'll be assisting people from different countries; receiving, assessing, troubleshooting and resolving support requests for products such as computer hardware and Internet Service Provider (ISP) connections. You will analyze the source of problems reported, locating trends and recommending measures to minimize or eliminate future occurrences. You must be able to handle calls and navigate the computer, while providing superb service.
Requirements:
- Must have finished at least two (2) years in college or possess a vocational/short course certificate.
- One (1) year experience in any of the following: technical support, client management or marketing (not necessarily from a call center).
- Proven communication skills with US clients is a plus.
- Good problem solving and decision making skills.
- Applicants should be Filipino citizens or hold relevant residence status.
- Willing to be assigned in Shaw.
- Full-Time positions available.
- limited seats available.
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