Advertised on 21-11-09 | Application deadline on 19-1-10

Etelecare Career Opportunities


eTelecare a Stream Global Services presents RECRUITMENT @ NIGHT.

We are inviting applicants who wish to be processed at night to join us during this event and feel free to walk in or apply via this Jobstreet posting.

VISIT US DURING RECRUITMENT @ NIGHT

Come and bring friends, get a chance to win 2K worth of GC's for every Tech Reps hired

eTelecare Cebu Recruitment Center,
G/F i2 Bldg, Asiatown IT Park, Lahug, Cebu City
November 23 to 27, 2009
6:00 pm to 10:00 pm

Cebu Recruitment @ Night - November 23 to 27, 2009
(National Capital Reg - Cebu City)


Responsibilities:
NOW HIRING FOR THESE POSITIONS DURING THE EVENT --

Customer Service Associates
As a customer service agent, you'll be assisting people from different countries, providing advice and solving problems. It can be challenging work, but you’ll be rewarded with bonuses for helping people quickly and professionally, and making them smile. You will answer calls from customers, helping them resolve issues and solve problems while inputting their call information into the computer. You will also learn while on the job. As a customer service agent, you must be able to handle large volume of inquiries, and navigate the computer, while providing superb customer service.

Sales Representatives
As a sales representative, you'll be assisting people from different countries, providing advice on products and helping customers select the right service plans. It can be challenging work, but you'll be rewarded with commissions as you help our clients meet their sales goals. Inbound sales representatives answer calls from customers who are seeking product information, while outbound sales representative call customers to offer specials and upgrades. Most of the sales programs are easy to learn, so you can begin earning commissions quickly. You must be able to handle calls and navigate the computer, while providing superb service.

Technical Support Representatives
As a technical support representative, you’ll be assisting people from different countries; receiving, assessing, troubleshooting and resolving support requests for products such as computer hardware and Internet Service Provider (ISP) connections. You will analyze the source of problems reported, locating trends and recommending measures to minimize or eliminate future occurrences. You must be able to handle calls and navigate the computer, while providing superb service.

Requirements:
  • Must have finished at least two (2) years in college or possess a vocational/short course certificate.

  • Excellent English communication skills.

  • Good problem solving and decision making skills.

  • Applicants should be Filipino citizens or hold relevant residence status.

  • Fresh graduates/Entry level applicants are encouraged to apply.

  • Full-Time positions available.


 



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eTelecare, a Stream Global Services company
2/F, Worldwide Corporate Center, Shaw Boulevard, Mandaluyong 1000.
Tel: (02) 580.65.30
Website: http://www.etelecarecareers.com




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