Advertised: 11-12-09 | Closing Date: 10-1-10

Company Confidential

Collection Care Representative - Sta. Rosa, Laguna
(Sta Rosa, Laguna)

Responsibilities:

Requirements:

• Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree , Post Graduate Diploma / Master's Degree, any field.


• Fresh graduates/Entry level applicants are encouraged to apply.


• Full-Time positions available.


• We are looking for candidates who at least completed 2 years of college


• Excellent communication skills in English


• We need candidates who are familiar with basic computer operations


• Has an ability to handle irate customer situations effectively and empathize with customer with a courteous voice tone


• Has an ability to deliver information at customer's knowledge level in an understandable manner


• Has an ability to apply a logical problem solving approach to resolving customer problems and inquiries


• Has strong interpersonal skills and ability to think independently and follow through effectively


• We need candidates who are dependable, keen on details and have strong customer service orientation.


• We are looking for candidates amenable to graveyard shifts, shifting/rotation of schedules, working on holidays, working on weekends and rendering overtime


• Applicants should be Filipino citizens or hold relevant residence status.

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