Join our world of possibilities... TeleTech has become the premier name in Customer Management Solutions by targeting the needs of our global clients and delivering the services and people they need to succeed. We have more than 40,000 employees in over 80 customer management centers in key global locations. TeleTech is blossoming in the Philippines having supported the world's largest companies in the Philippines since 2001. Our passion for helping clients better serve their own customers is unequalled in the industry. We're looking for dynamic, service-focused people who share our high level of commitment.
VISAYAS - Technical Support Associate
RESPONSIBILITIES:
- This position will assist calls dealing with technical support issues and customers requiring issue resolution. Will make necessary callbacks and transfers as necessary.
REQUIREMENTS:
- College Graduate preferred but not required
- With excellent conversational skills in English
- Knowledge in Computer Operating Systems and internet application like Microsoft Windows/XP , Macintosh and Outlook
- Previous call center experience from inbound technical support or inbound customer service preferred
- Strong computer typing skills and ability to multi-task
- Previous experience in a shift work environment preferred
- Must be willing to work in Bacolod
- Applicants should be Filipino citizens or hold relevant residence status.
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