Advertised on 12-10-09 | Application deadline on 10-12-09

Convergys Corporation (NYSE: CVG) is a global leader in relationship management providing customer care, human resources, and billing services. We help our clients make smarter decisions about how to add value from their customer and employee relationships. We offer a "high-tech, human-touch" approach that combines skilled customer service representatives with advanced customer and information management technologies. This approach has made us a global leader for 25 years.

Headquartered in Cincinnati, Ohio, Convergys employs nearly 75,000 employees who serve clients in over 70 countries, speaking more than 35 languages, from 79 sites across the globe. We have been named a Fortune Most Admired company for seven consecutive years, and more than half of the top 50 Fortune 500 companies are Convergys clients.

Here in the Philippines, from a single contact center in Manila, which opened in 2003, Convergys now has fourteen contact center facilities in the Philippines, nine located throughout Metro Manila, one in Laguna, three in Cebu City, and one in Bacolod City. We employed approximately 15,000 Filipinos since we started operations and we are continuously looking for more talented people to join our growing family as we expand our business.

For more information about us, visit our global website at www.convergys.com.


Inbound Technical Customer Service Associate (Bacolod City)
(Western Visayas - Bacolod City)



RESPONSIBILITIES:
An Inbound Technical Customer Service Associate handles Cable Internet assistance and technical support.
 
 


REQUIREMENTS:
We are looking for candidates who have completed at least 72 units or equivalent to 2 years of college education preferably a computer related course.

We need candidates who are familiar with basic computer operations.

Has the ability to apply a logical problem solving approach to resolving customer problems and inquiries.

Has strong interpersonal skills and has the ability to adapt to change, meeting the changing demands of the work environment

Applicants must have excellent verbal and oral English communication skills.

A previous call center work experience is an advantage

Applicants should be Filipino citizens or hold relevant residence status.

To apply for a position in Bacolod City send in your updated resume through jobsph@convergys.com or call us at 705-0111.

To apply personally, you can visit us at:
One San Parq,
San Antonio Park Square
Mandalagan
Bacolod City


 
WALK-IN APPLICANTS ARE IMMEDIATELY PROCESSED.
 
 







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(632) 5555-284  |  jobsph@convergys.com  |   Text APPLY to 2600